Rachel lives in Togo and has been with MSH since 2002. After routine surgery, she fell into a coma that lasted 2 months. Her hospitalization cost more than 200,000 euros - but it was all covered by MSH, without her having to get involved. Thanks to the reactivity of the team and their smooth handling of the situation, Rachel's family were able to avoid any extra stress - as was Rachel when she woke up.
Matthieu was hiking in a canyon in Peru when he accidently fell down several meters and fractured his kneecap and elbow: "After 12 days in a local hospital, I was sent back to France where I spent 2 more weeks in hospital and months in physiotherapy" he remembers. Matthieu's hospitalization, repatriation and rehabilitation expenses were all covered by MSH: "Without my private health insurance, it would have been a nightmare: €16,000 for the hospital and €50,000 for my repatriation with two air ambulances - can you imagine?"
Petra was very worried about the surgery she'd been prescribed following an accident at home. Before making her decision, she wanted a second opinion. Thanks to her private health insurance, which included the Second Medical Opinion guarantee, she quickly saw another doctor and got all the answers to her questions. The second doctor agreed that surgery was necessary and Petra went to hospital feeling reassured and confident.