Find a medical facility
Are you looking for insurance coverage?
See how you can find your health professional with MSH
Already a member?
Please log in to find your healthcare provider
Sales team
Customer services
Individuals sales team
From 9 AM to 6 PM (CET)
Send us an email
Corporates sales team
From 9 AM to 6 PM (CET)
Send us an email
Quick Access


Are you planning to go abroad for tourism, volunteering, a gap year or a stay as an au pair? Leave with peace of mind thanks to neoExplore!

 

neoExplore, the insurance plan assisting students abroad.



Great, you’re going abroad! Please note that the insurance provided by your bank card will not be enough. 

You will need appropriate coverage to travel.

Good news! neoExplore, the insurance plan for young people studying abroad, allows you to:
  • submit your visa application
  • be covered for any health issues
  • practice your favorite sports (ice hockey, horseback riding, kitesurfing, skiing, etc.)
  • be protected in case of theft of your smartphone, laptop, etc.

Whether you’re planning a short trip or a several-month stay, neoExplore will help you live your adventure abroad to the fullest, knowing that your health, your goods and your travel are protected.

My neoExplore offer

What’s neoExplore?

A plan dedicated to travelers under the age of 36

A plan dedicated to travelers under the age of 36

neoExplore has been specifically designed for young adults aged 18 to 35: you purchase your plan directly online and are covered in a few seconds. More time to pack!

Coverage designed for young travelers

Coverage designed for young travelers

Ready for an adventure? We thought about everything! Teleconsultations, sport activities, smart devices, search for a nearby doctor, etc.

A fully digital experience

A fully digital experience

Find your documents and services on your mobile app or in your Members' Area :
- policyholder card
- reimbursement requests
- doctor search by geolocation...

24/7 assistance

24/7 assistance

Expatriate on the other side of the world? We'll never let you down
let you down! We have an emergency hotline available 24 hours a day, 7 days a week, 365 days a year, to support you whatever your needs.

My advantages

The advantages of neoExplore

Coverage of your favorite sports (standup paddleboarding, canyoning, kitesurfing, etc.)

Teleconsultations covered with no limitation

Valuables (computer, smartphone, GoPro, etc.) covered in some cases

Upper limit for emergency medical expenses: €1,000,000

Insurance certificate downloadable right away

My benefits

Your benefits in detail

My documents

Download our neoExplore documents

Immediately and without obligation

My personalized rate

My FAQ

Do you have any questions? We have the answer!

Who can enroll in the neoExplore plan?

Any individual from any nationality between the ages of 18 and 35 (inclusive) living in France at the time of departure and going abroad (vacation, volunteering in humanitarian aid, au pair, etc.) can enroll in our neoExplore insurance plan. 
Only one person can be covered under the plan. You will not be able to add any dependents to your plan. If you are going abroad with other persons, each individual will have to take out their own insurance.
What is the minimum period of coverage?

For neoExplore, the plan can be taken out for a minimum period of 1 month and a maximum period of 12 months. Please note: the plan will not be automatically renewed. If you need to extend your coverage, you will have to purchase another plan. If you are going abroad with other persons, each individual has to take out their own insurance.
Why take out travel insurance?

Taking out specific insurance coverage offers many advantages, whatever the reason why you are going abroad (studies, tourism, professional training, etc.). Wherever you are, your emergency medical costs will be covered. The plan also covers accidents resulting in bodily injury and requiring repatriation assistance, as well as sudden illnesses, for example. With neoExplore, you have access to a multilingual teleconsultation service for greater peace of mind.

The cost of healthcare varies greatly from one country to another. In the US for example, emergency dental care is very costly. Without insurance, you will have to pay for a much higher amount than in France, when covered by Social Security. If you are going outside the European Union, you will no longer be covered by the French healthcare scheme and your healthcare costs (in the event of an illness, accident, etc.) will probably no longer be covered! Please note that the insurance provided by your bank card will not be enough.

Travel insurance also allows you to benefit from financial protection. For example, in the event of the loss or theft of your personal effects (Gopro, smartphone, laptop, etc.), you may be reimbursed. Also, some insurance providers like MSH offer an advance of funds if needed. 
 
How to purchase the neoExplore plan?

It’s very simple! You just need to fill out the information corresponding to your profile in this form (age + reason, duration and country of stay).  Then, you will receive a quote (free and without obligation) for the information provided to us. After that, you will be able to enroll in the plan right away by paying with your bank card!

With neoExplore, no need to provide any supporting documents when enrolling online or to complete thousands of administrative formalities and choose from 25 different options. Our goal: make sure you can be covered in just a few clicks! 
Where can you find your neoExplore insurance certificate?

Within 24 hours after enrolling in the neoExplore plan, you will be emailed a “Welcome pack” containing your certificate and all the information you need to go abroad (reimbursement turnaround time and coverage limits, covered benefits, etc.). 
All FAQs
Please note that the neoExplore product has been underwritten by the ASFE association. As a result, to purchase these benefits, you must become a member of the ASFE association.

Our customer reviews

All FAQs
Find answers to frequently asked questions by customers across the globe
Download our brochures
Find the right plan for you in just a few clicks
Contact our team of specialists
We're here to help you 24/7 in your language